Rander is CTI software integrated with Panasonic PBX. Rander brings together the two main communication tools: the computer and the telephone. With Panasonic PBX and Rander working together, PC and telephone work as one device. Your company can work far more effectively with Rander as it gives you a basic call center functionality. Your employees can handle more calls in the same amount of time and you can provide your customers with even better care.

Rander displays real-time PBX call activity, shows customer data on incoming calls, and gives you the ability to track and control all calls. The system can be monitored live in real time to ensure the most efficient operation. Numbers can be selected by name or number from a personal or global phonebook and automatically dialed with a single click. All calls made or received are logged.

Rander includes a Microsoft Outlook add-in that provides you with the basic CTI functionality directly from Outlook.

Rander also includes RanCom - the SDK (Software Development Kit) that allows you to integrate Rander into any application or database.

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Recent Changes: Log and show DISA calls in Calllog. RanCOM: Setup and manage conference from RanCOM. RanCOM: RedirectingId and RedirectionId added to RanCOM CallInfo. Grid lines were displayed incorrectly in contacts and calllog after scrolling.
CallerId was displayed incorrectly on CO for outgoing calls. CallerId

Install Support: Install and Uninstall

Supported Languages: Armenian, Bulgarian, Dutch, English, German, Indonesian, Latvian, Macedonian, Persian, Polski, Romanian, Russian, Serbian, Slovenian, Spanish, Turkish, Ukrainian

Additional Requirements: Not Established

PAD file URL: http://randersoft.com/rander.xml